I uninstalled the programĪnd everything worked just fine as you stated. I read your post and realized I was also granting access to "Duet Display" that it shouldn't have. I was on the phone with Adobe over 2 hours and they could not figure out my issue. Michael thank you sooooo much for stating this. I passed along the issue to the developer. I don't run that many programs (not even email), but Duet Display is one of the programs I really want to run with Adobe to keep a tools monitor on the road. How could a program that I haven't opened in the foreground cause every other program to freeze when accessing the display driver?Įven though I can build PC's I am still not used to how deadly driver incompatibility issues can be. I uninstalled that program, and every program that used the NVIDIA GTX 1060 that would not open now function normally. I knew then that this was a driver incompatibility issue. Before I tried these I got a popup from Windows Defender, warning me that Duet Display.exe 1.5.1.5 by Kairos was asking for access that it shouldn't and would I allow it. I had already run the Surface Diagnostic Toolkit, and the Compatibility Troubleshooter didn't help,īut I found the problem. A problem so obvious that Microsoft replaced it without question. System would not even see the GTX 1060 but for a few minutes when I detached and re-attached the surface display. On my first Surface Book 2, after a few weeks the I would have to rate the performance of both hardware and software development surrounding the GTX 1060 on the Surface Book 2 as not deserving of the promotional relationship between Microsoft and Adobe. I only installed 2017 from CC App as a fallback. My install of Adobe Creative Cloud is an official and personal full CC account, not an enterprise install. I don't have enough confidence after reading other forums that rebuilding WIndows 10 with complete new reinstalls will solve the problem, but I have an ISO of build 1803 at the ready if you think this I have not tried other tricks like renaming the program. Under Integrated Graphics, going to preferences and unchecking Open CL does nothing. Under current build, the program just goes away after a couple minutes. On Build 1709, I got a Microsoft crash detection quick "reported problem to Microsoft" message. Prompting an Adobe crash report submission.
But when I open an image, it quickly crashes,
When program settings are set to force use of only "Integrated Graphics" Photoshop will open. NVIDIA Control panel program settings for Photoshop.exe specifically set to global settings (auto select NVIDIA GPU). Adobe Photoshop CC 2018 or 2017 will not open, freezing on reading "preferences" or "menus" in the splash screen with This experience applies both to Windows 10 build 1607 and my current build 1803 17134.48. This is my second 15 inch Surface Book 2 1TB.
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